TransferNI — Terms & Conditions

1. About these Terms

1.1 These Terms & Conditions ("Terms") govern your access to and use of the TransferNI application, the website at transferni.com, and any related services (together, the "Service").

1.2 The Service is operated by us. By creating an account, or by accessing or using the Service, you confirm that you have read, understood, and agree to be bound by these Terms and by our Privacy Notice (https://transferni.com/privacy.html), which is incorporated by reference. If you do not agree, do not use the Service.

1.3 These Terms are a legal agreement between you and us. Please read them carefully and keep a copy.

2. Definitions

• "Account" — the single household account used to access the Service.
• "Parent" / "you" — the adult (18+) who creates and is responsible for the Account.
• "Child" — the learner for whom the Account is used, who practises under the Parent's

supervision and responsibility.

• "Content" — all questions, answers, explanations, passages, mock tests, text, graphics,

and other materials made available through the Service.

• "Subscription" — a paid or promotional right to access premium features for a period.

3. About the Service — IMPORTANT (please read)

3.1 TransferNI is an independent practice and revision tool that provides questions, mock tests, guidance, and progress tracking to help children prepare for post-primary transfer / entrance assessments in Northern Ireland.

3.2 No affiliation or endorsement. TransferNI is not affiliated with, endorsed by, sponsored by, or connected to the Schools' Entrance Assessment Group (SEAG), the Association for Quality Education (AQE), PPTC/GL Assessment, the Department of Education, any school, or any other examining, awarding, or governmental body. Any names, trademarks, or assessment formats referred to are the property of their respective owners and are used only to describe the purpose of our practice materials. Use of the Service does not register a child for, or guarantee a place in, any assessment or school.

3.3 Guidance and practice only — no guarantee of outcomes. The Service is provided for practice, revision, and general guidance. It is not official assessment material, tutoring, or a substitute for a child's schooling. We do not guarantee any particular result, score, exam performance, school placement, or learning outcome. You remain solely responsible for your child's education, supervision, and preparation. To the fullest extent permitted by law, we are not responsible or liable for a child's learning, assessment results, or any decisions made in reliance on the Service.

3.4 We aim for the Content to be accurate and useful but do not warrant that it matches the current format, syllabus, or standard of any official assessment, or that it is free of errors.

4. Eligibility and accounts

4.1 You must be at least 18 years old and the parent or legal guardian of the Child (or otherwise authorised to consent on the Child's behalf) to create an Account and agree to these Terms.

4.2 The Service is intended to be set up and managed by an adult. Children must only use the Service under the supervision and responsibility of the Parent.

4.3 You agree to provide accurate account information and to keep it up to date. You are responsible for all activity under your Account.

4.4 Account security. You are responsible for keeping your password and parent PIN confidential. The parent PIN restricts the in-app Parent Area; do not share it with the Child if you wish to keep those controls private. Notify us promptly at support@transferni.com of any unauthorised use.

5. Trials, prices, payment, and refunds

5.1 What we sell. Access to premium features is bought as a single one-off payment. There is no subscription and nothing renews. The plans available, and their prices, are the ones shown in the Service at the time you buy. Today they are:

5.2 Free trial. New accounts get a 15-day free trial. It needs no card details, it does not convert into a paid plan, and nothing is charged when it ends — access simply returns to the free features until you choose to buy. Trial length may change; the length that applies to you is the one shown when you register. A free trial is offered once per email address: if an account has already used one, a later account created with the same address starts without a trial.

5.3 Season pricing changes through the year. The Full Season always runs to 30 November, so the same plan buys less time the later in the season it is sold, and the price steps down to match. From October the Full Season is withdrawn and only Monthly is offered, because a few weeks of season access is poor value. The price you pay is the one displayed at the moment you buy.

5.4 Payment. Payments are taken by card, through our payment provider Revolut. We do not see or store your full card details. All prices are in pounds sterling (GBP) and include any applicable VAT. Payment is taken once, at the point of purchase.

5.5 Nothing renews, and there is nothing to cancel. Every plan is a single payment. We do not store a payment method for future use, we do not take recurring payments, and we will never charge you again without you making a new purchase. Your access simply ends on the date shown in the app.

5.6 Promotional and referral codes may grant access for a fixed period or number of days, subject to their own conditions. They may be limited in number, non-transferable, and withdrawn at any time. We may void a code obtained through error, abuse, or in breach of these Terms.

5.7 Your right to cancel, and refunds. You have 14 days from the date of purchase to cancel and receive a full refund, under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. You do not need to give a reason. Email support@transferni.com within those 14 days and we will refund you.

Beyond the 14 days we will still look at any request on its own merits — see our Refund Policy for how we handle that, and for what happens if something has gone wrong.

Nothing in this section affects your statutory rights, including your rights under the Consumer Rights Act 2015 where digital content is faulty, not as described, or not of satisfactory quality.

6. Acceptable use

6.1 You agree not to, and not to permit anyone to:

• copy, scrape, harvest, republish, resell, or redistribute the Content or any part of the

question bank;

• reverse engineer, probe, or attempt to gain unauthorised access to the Service or its data;
• share, sell, or transfer Account access to anyone outside your household;
• use the Service unlawfully, or to infringe the rights of others;
• upload malicious code, or interfere with the Service's operation or security;
• create accounts by automated means or use false information.

6.2 We may suspend or terminate access for breach of this section (see §14).

7. Intellectual property

7.1 The Service and all Content are owned by us or our licensors and are protected by intellectual-property laws. We grant you a limited, personal, non-exclusive, non-transferable, revocable licence to access and use the Content for your household's own private, non-commercial revision only.

7.2 No other rights are granted. All rights not expressly granted are reserved. You must not use our name, logo, or branding without our prior written permission.

8. Your information and children's data

8.1 Our collection and use of personal data — including the limited personal data of children — is described in our Privacy Notice (https://transferni.com/privacy.html), which forms part of these Terms.

8.2 By creating an Account, you confirm you are the Parent/guardian and consent, on the Child's behalf where required, to the processing described in the Privacy Policy. You may withdraw consent and exercise data-protection rights as set out there.

8.3 We are committed to handling children's data responsibly and in line with UK data-protection law and the ICO's Age Appropriate Design Code.

8.4 Inviting another adult is your choice, and at your own risk. You may invite another person — a second parent or guardian, a teacher, or a private tutor — to follow your Child's progress. No such access exists unless you approve that specific person, and you may withdraw it at any time. An invited person can see your Child's name and email address and their practice activity, and nothing else about your Account.

8.5 Anyone you invite is a third party, not us. We require them to accept terms limiting their use of the access to supporting your Child's learning, and we may suspend or remove an account that breaches those terms. But we do not control what an invited person does with information outside the Service, and we are not responsible for their conduct. Invite only people you know and trust, and withdraw access when it is no longer needed.

8.6 Where you send an invitation to an email address, you confirm that the address is one you are entitled to use for that purpose and that it belongs to an adult.

9. Availability and changes to the Service

9.1 We aim to keep the Service available but do not guarantee uninterrupted or error-free access. The Service may be unavailable for maintenance, updates, or reasons beyond our control.

9.2 We may add, change, suspend, or remove features or Content at any time. We will try to give reasonable notice of significant changes where practical.

10. Disclaimers of warranties

10.1 To the fullest extent permitted by law, the Service and Content are provided "as is" and "as available", without warranties of any kind, whether express or implied, including any implied warranties of satisfactory quality, fitness for a particular purpose, accuracy, or that the Content reflects any current or official assessment format or standard.

10.2 Nothing in these Terms excludes or limits any rights you have as a consumer that cannot be excluded or limited by law.

11. Limitation of liability

11.1 Nothing in these Terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any liability that cannot be limited or excluded by law.

11.2 Subject to §11.1, and to the fullest extent permitted by law, we are not liable for: (a) any loss of educational, assessment, or examination outcome, or any reliance on the Content; (b) indirect, special, or consequential loss; or (c) loss of data, profit, or goodwill.

11.3 Subject to §11.1, our total liability arising out of or in connection with the Service and these Terms is limited to the greater of: (a) the total amount you have paid us for the Service in the 12 months before the event giving rise to the claim; or (b) £50.

12. Indemnity

To the extent permitted by law, you agree to indemnify us against reasonable losses arising from your breach of these Terms or your misuse of the Service.

13. Third-party services

The Service relies on third-party providers (for example, cloud hosting and email delivery) and may link to third-party sites. We are not responsible for third-party services or content; their own terms and privacy policies apply.

14. Termination and suspension

14.1 You may close your Account at any time from within the app: Parent Area → Profile → Delete my account. You will be asked for your password and your parent PIN, and to type DELETE, because closure is immediate and cannot be undone. You may also ask us to close it for you at support@transferni.com.

14.1a What closing your Account does. Your account and your child's profile are deleted — email address, password, parent PIN, name, avatar, messages and referrals are removed and cannot be recovered. Practice records (quizzes taken, scores) are kept without anything identifying you or your child, as anonymous statistics. We also keep a one-way, irreversible fingerprint of your email address so a free trial cannot be claimed repeatedly; it cannot be turned back into your address. See the Privacy Notice for detail.

14.2 We may suspend or terminate your access if you breach these Terms, if required by law, or to protect the Service or other users. On termination, your right to use the Service ends; sections that by their nature should survive (e.g. §7, §10–§12, §18) continue to apply.

15. Communications

We may send you service-related messages (for example, verification codes, account and subscription notices, and — if you opt in — practice reminders). You can manage optional communications in the Service or by contacting us.

16. Changes to these Terms

16.1 We may update these Terms from time to time. When we do, we will change the version and effective date above and, for material changes, take reasonable steps to notify you (for example, in the app).

16.2 Where required, continued use after an update — or accepting the updated Terms when prompted — constitutes acceptance. The app records the version you accepted.

17. Governing law and jurisdiction

17.1 These Terms and any dispute arising out of them are governed by the laws of Northern Ireland.

17.2 The courts of Northern Ireland have jurisdiction, save that if you are a consumer resident elsewhere in the UK, you may also bring proceedings in your local courts and mandatory consumer protections of your place of residence continue to apply.

18. General

18.1 Severability — if any provision is found unenforceable, the rest continue in effect. 18.2 No waiver — a delay in enforcing a right is not a waiver of it. 18.3 Entire agreement — these Terms and the Privacy Policy are the entire agreement between you and us regarding the Service. 18.4 Assignment — you may not assign your rights without our consent; we may assign ours as part of a reorganisation or sale of the business.

19. Contact

Questions about these Terms: support@transferni.com — Data Element Ltd (NI742601).